OUR SERVICES
The ADC Service Catalog is one of the most valuable elements of our center, as it showcases the value proposition we have designed and deployed to enable and accelerate our internal clients’ (the business) operations. This catalog acts as a catalyst for business growth by ensuring our operations are better aligned with business needs.
It is made up of three categories that encompass a wide range of solutions focused on the maintenance, support, and evolution of the business technology landscape.
ADC Services for Business Processes
This category includes the availability, support, improvement, and maintenance of the platforms and applications that enable the business’s key processes. It includes:
- Finance and Controlling
- Sales and Distribution
- Procurement
- Manufacturing
- Human Resources
- Health and Safety
- Data and Information (Reporting)
ADC Services for Information Security
This category focuses on maintaining and supporting the necessary controls to ensure that employees only access (view or edit) the information relevant to their roles. It also includes services related to the detection, identification, communication, and resolution of information security vulnerabilities and risks across the organization.
ADC Services for Service Management
This category includes the capabilities required to support the technology that enables IT services and processes. It also ensures that technological assets (computers, laptops, servers, etc.) are properly managed throughout their lifecycle—from inventory and deployment to maintenance, updates, licensing, and end-of-life disposition.
